Every call and message in one place
Calls, texts and voicemail for your whole team, answered from a browser tab or the Windows app. You draw the phone menu yourself, and we set up your numbers and hours with you.
Request a demoBusiness Phone, for small teams
Business Phone is a lighter phone line we are building for small teams. It is not available yet and has no price, so tell us what you would need from it.
Tell us what you need- 01A call arrivesIncoming call(514) 555-0142To your main numberRinging
- 02Your menu answersPhone menu“Sales, press 1. Billing, press 2.”
- 03Your hours are checkedOpening hoursMon to Fri, 8:00 to 17:00Open now
- 04Sent to the right teamTeamBillingPressed 2
- 05A person answers with contextCaller in your contactsDana Roy(514) 555-0142Wed1614:04
- 06The call and your notes are savedCall history4 min 12 sNote: sent a copy of the invoiceSaved
Every call has somewhere to go.
Your phone menu answers first, checks your hours and sends each caller to the team that handles their question, so the right people pick up.
How it worksAlways answers.
Your phone menu picks up every call, follows your opening hours and holidays, and lets a caller leave a message or ask to be called back when nobody is free.
Knows why they called.
The key a caller presses, 1 for sales or 2 for billing, decides which team gets the call, so it reaches the people who handle that question.
Hands over with context.
Check with a colleague before you pass a call on, so they pick up with an introduction. When the number is in your contacts, the caller’s name shows before anyone says hello.
Real calls, handled end to end.
Explore use casesAfter-hours coverageYour hours decide what callers hear. After closing they leave a message, and it is waiting for your team in the morning.Billing and paymentsA short greeting, then straight to your Billing team. If everyone there is busy, the caller leaves a message instead of waiting.Order and delivery statusYour menu looks the order up in your own system by the caller’s number, reads the status back, and passes them to a person if they ask.Appointment booking Coming soonCallers will be able to book a time during the call, with no callback to wait for.
After-hours coverageCall receivedCallerCan someone help me tomorrow?After hours · 20:4201 / 04A call after closing timeYour opening hours are checked before any phone rings.After-hours call receivedRequest
After-hours coverageChecking hoursCallerCan someone help me tomorrow?After hours · 20:4202 / 04Opening hoursEastern timeMonday to Friday8:00 to 17:00TodayClosed at 17:00HolidaysFrom your listChecked before any phone ringsClosed right nowProcessing
After-hours coverageMessage playingCallerCan someone help me tomorrow?After hours · 20:4203 / 04After-hours messageYour words“Thanks for calling. We’re closed right now. Leave a message and we’ll get back to you when we reopen.”Recording the caller’s messageTaking a messageAction
After-hours coverageMessage savedCallerCan someone help me tomorrow?After hours · 20:4204 / 04VoicemailSavedMessage saved for your team(514) 555-0142 · 0:38Written copyReadyWhereVoicemail inboxWaiting for the morningResult
Billing and paymentsCall receivedCallerHas my payment gone through?Billing line01 / 04A question about a billThe greeting plays, then the call goes to the people who handle billing.Greeting playingRequest
Billing and paymentsGreetingCallerHas my payment gone through?Billing line02 / 04GreetingPlays first“Thank you for calling. Please hold and we’ll be right with you.”Next: your Billing teamSending to BillingProcessing
Billing and paymentsRinging BillingCallerHas my payment gone through?Billing line03 / 04Billing team3 people0:18WaitingAnswered byThe first person freeIf nobody is free in timeVoicemailOffered to the next free personAction
Billing and paymentsConnectedCallerHas my payment gone through?Billing line04 / 04Billing teamAnsweredAnswered by Alex in BillingWaited 0:24CallerDana Roy · in your contactsNotesAdded to the callCall connectedResult
Order and delivery statusCall receivedCallerWhere is my order?Order lookup01 / 04Let’s find the orderYour menu asks your own order system about the caller’s number.Looking up the orderRequest
Order and delivery statusAsking your systemCallerWhere is my order?Order lookup02 / 04Your order systemAddress you approvedAsked for this number’s order(514) 555-0142Order #1042 found1 itemDelivery statusWaiting for the replyOrder foundProcessing
Order and delivery statusStatus foundCallerWhere is my order?Order lookup03 / 04Your order systemAddress you approvedAsked for this number’s order(514) 555-0142Order #1042 found1 itemOut for deliveryUpdated at 8:40Reading the status aloudAction
Order and delivery statusCaller toldCallerWhere is my order?Order lookup04 / 04Order #1042Out for deliveryExpected today, 14:00 to 17:00Read to the callerStatusOut for deliveryNeed a person?Press 0Status read backResult
Appointment bookingRequest receivedCallerCan I book an appointment?Preview, not available yet01 / 04A time that works for youThe receptionist would check your calendar for a free time.Checking the requestRequest
Appointment bookingFinding a timeCallerCan I book an appointment?Preview, not available yet02 / 04September 2026Eastern timeMON14TUE15WED16THU17FRI18Tuesday, September 15 · 30 minutes10:0014:0015:303 times availableProcessing
Appointment bookingTime selectedCallerCan I book an appointment?Preview, not available yet03 / 04September 2026Eastern timeMON14TUE15WED16THU17FRI18Tuesday, September 15 · 30 minutes10:0014:0015:30Tuesday, 14:00 selectedAction
Appointment bookingBooking confirmedCallerCan I book an appointment?Preview, not available yet04 / 04Your appointmentConfirmedAppointment confirmedTuesday, September 15, 2026Time14:00 · EasternLength30 minutesConfirmation sentResult