PlatformIntegrations
Connect Inbound CX to the systems you already run.
An API, signed webhooks and steps in your call flow that reach your own systems, all documented in the API reference.

An API with keys
Read calls, manage contacts and send texts from your own code, with up to 10 active keys per organization. On the Pro and Business plans.
Signed webhooks
A signed POST to your URL when a call ends, a voicemail lands or a text arrives, tried up to 8 times over about two hours.
Lookups in your call flow
HTTP request, table lookup and webhook steps, which reach only the addresses your organization approved.
Exports and a published spec
Export the audit log as a CSV file, and read the API’s OpenAPI description before you write a line of code.
Connectors people ask for
None of these exists yet, so each one says so. What you can wire up yourself today is below.
- Coming soon
Connector
CRM
Until then, the API and webhooks below
- Coming soon
Connector
Helpdesk
Until then, the API and webhooks below
- Coming soon
Connector
Team chat
Until then, the API and webhooks below
- Coming soon
Connector
Video meetings
Until then, the API and webhooks below
What your systems can reach today, and where each one is documented.
- REST APICalls, contacts and texts
- API keys5 scopes, Pro and Business
- Call completedWebhook event
- Voicemail receivedWebhook event
- SMS receivedWebhook event
- API / HTTP requestCall flow step
- Look up in a tableCall flow step
- Look up Inbound CX dataCall flow step
- WebhookCall flow step
- Data tablesIn Flow Resources
- Audit logCSV export
- OpenAPI descriptionPublished spec