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Cloud telephony

What a cloud phone system is, what it replaces, and what it costs to run one in Quebec.

September 9, 2026

Hidden costs in a VoIP contract

Overage, porting fees, hardware you may not own, the renewal rate, early termination: where the money in a phone contract hides, and what to ask before signing.

September 9, 2026

How much does VoIP cost per user?

The honest per-seat picture: what published seat prices actually run to, what the seat number leaves out, and how to turn a rate into a monthly figure.

September 9, 2026

What a VoIP quote should itemize

The eleven lines a phone quote needs before two quotes can be compared at all, why an empty line is not a zero, and a blank form to send to a vendor.

September 7, 2026

How much bandwidth does VoIP need?

Codec bitrate is not bandwidth. What the headers add to every packet, how to size upload and download for calls at once, and why a number is not a test.

September 7, 2026

How much storage do call recordings need?

A recorded call is its length times its bitrate, over eight. What sets the size of the disk is the retention window, and it is not a close contest.

September 7, 2026

The true cost of a business phone system

Two phone quotes rarely compare cleanly. What to add up, why a per-seat rate is not the answer, and why the line nobody priced is the expensive one.

September 4, 2026

Surprise phone bill: toll fraud and a ceiling

Where a surprise phone bill comes from, why a warning from your provider is not protection, and what a monthly spend ceiling actually does when it is reached.

August 22, 2026

Cloud phone system for a Quebec SME: the trade

What a cloud phone system replaces, what it does not, what it costs you the day the internet drops, and the Quebec questions no French comparison asks.