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Business phone in Lévis: one code, both shores
Lévis and Québec City share the 418 family. What that changes for a business serving both sides of the river, and what to settle before choosing a number.
John · Owner and CEO · 2 min read · · updated
A Lévis business that also serves Québec City does not need two numbers to look local on both sides of the river. Lévis and Québec belong to the same area-code family (418, 581, 367), and a customer in Sainte-Foy reads a 418 as theirs just as a customer in Saint-Romuald does.
That is the opposite of what companies sitting between two large markets usually face, and it is an advantage that often goes unused.
What does the 418 area code actually cover?
The 418 family reaches well past the immediate region: Québec City, Lévis, Chaudière-Appalaches, Bas-Saint-Laurent, Côte-Nord, Gaspésie and Saguenay–Lac-Saint-Jean. Chicoutimi, Rimouski, Montmagny, Sainte-Marie and Rivière-du-Loup share the same prefix.
Lévis and Québec City sit in the same area-code family, so one number reads as local on both shores. Montréal does not.
Reuse this figure anywhere, including commercially, with credit to Ringfully and a link back to this page. CC BY 4.0.
If your market is eastern Quebec, one number is enough to never look out of town. It does not extend to Montreal: a Montreal customer reads 418 as "somewhere else".
A practical note: a new number will most likely be a 581 or a 367, not a 418. The 418 pool ran dry years ago. All three cover the same territory and all dial as ten digits. The detail is in Quebec's area codes.
What matters more than the area code
Two things matter more than which of the three codes you end up with, and both are settled before you buy a number.
The language of the greeting
If you serve the public in Quebec, your greeting falls under the Charter of the French Language. That is not a setting, it is an obligation, and it applies whatever your area code. See Law 96 and your phone system.
The number you already have
If your business has been running for years, the number printed on your vehicles is worth more than any new one. It moves: see moving your business number.
Serving both shores without doubling the structure
If you do want to separate the two markets (one number advertised in Québec, another in Lévis), both can land in the same call flow, the same greeting and the same team. What doubles is the display, not the organization.
The reverse works too: one number, and business hours that reflect your real schedule rather than nobody's.
What we are, and what we are not
We supply numbers in 418, 581 and 367 and set them up with you. We have no office in Lévis or anywhere else in Quebec: service is remote, there is no installation visit, and a local number stays a local number, not a branch.
If you want an installer who comes to the site, that is not us, and it is better said now. If remote suits you, tell us which shore you serve and we pick the number with you.
Questions people ask
- Which area code covers Lévis?
- Lévis is in the 418 family, and it shares that family with Québec City: 418, 581 and 367 all cover the same territory. A customer in Sainte-Foy reads a 418 as local just as a customer in Saint-Romuald does, so one number can serve both shores of the river.
- Do I need a separate number for Québec City and for Lévis?
- No. Both cities sit inside the same area-code family, so a single number reads as local on both sides of the river. You can still advertise two numbers if you want to separate the markets, and both can land in the same greeting and the same team. What doubles is the display, not the organization.
- Can I still get a 418 number in Lévis?
- Almost certainly not. The 418 pool ran dry years ago, so a new number will be a 581 or a 367. All three cover the same territory and all are dialled as ten digits, so the newer code costs you nothing in how local you look.
- Does Ringfully have an office in Lévis?
- No. There is no office in Lévis or anywhere else in Quebec, no installation visit and no service on site. A local number is a local number, not a branch. If you need an installer who comes to you, that is not us, and it is better said now than later.
- Does my telephone greeting have to be in French in Lévis?
- If you serve the public in Quebec, your telephone greeting falls under the Charter of the French language. That applies whatever your area code and whichever shore you are on. It is an obligation rather than a setting, so it is worth deciding the wording before you choose a number.
About the author
John
Owner and CEO
Owner and CEO with over 10 years of experience in the IT industry, including more than 5 years specializing in VoIP and cloud communications. Experienced in designing, deploying, and supporting reliable communication solutions for businesses.

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